Frequently Asked Questions

Why should I buy online?

Speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.

Traceability: You will have easy access to all of your previous orders any time you want.

Reordering: you can make a re-order anytime based on your previous orders by only couple of clicks. This will save time and effort as you don’t need to go through all the documents and emails from the past.

What are the Terms and Condition for or using your website?

You can see the terms and conditions here https://www.ibcityshoppers.com.ng/terms

What Payment Methods Are Accepted?

You can use all the major credit cards and debit cards.

Do I need an account to place an order?

Yes, you need to create an account on our website before completing an order, its free and easy

How do I place an Order?

You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.
You can also easily make reorders afterwards by clicking the “reorder” button on any of your previously made orders. After clicking the “reorder” button the cart will open and you can change quantities or products. .

What should i do if payment is not accepted?

Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can't make the payment, please contact info@ibcityshoppers.com.ng notify us about the problem. We can manage the order manually.

What Payment Methods Do you Accept?

You can use all the major credit cards and debit cards

Do You Ship Internationally?

We currently do not ship internationally

What are the delivery charges?

Delivery charges are dependent on the shipment requirements. If the products on your order are due to special requirements custom duties extra fee will be added to the shipment charges. You can see the shipping fees on the checkout process before the payment is made.